Friday, October 13, 2017

Increasing the Efficiency of Lawyers

Having the time to spend on building a relationship with our clients is important to us at O’Donnell Law Center. So important, that we have come up with ways to improve our efficiency so we are able to have more time with our clients.  

Better Client Intake is Key to Our Efficiency


While the legal process itself is undoubtedly filled with inefficiencies, the client intake process is a crucial step in the efficient rendering of legal services. Unlike the legal processes which are numerous, varied and often times complicated, the client intake process is simple and easy to improve. At O’Donnell Law Center we have done just that. The client intake process is filled with tasks we do numerous times a year, so we decided to standardize these tasks and create a template that we personalize for each new client. The intake process is what sets the tone for the legal processes, which makes up the majority of time spent on any client matter. Legal processes benefit when the firm knows exactly what needs to be done and who needs to be involved right from the beginning.

How We Improve Client Intake for Greater Efficiency


Make it as easy as possible for our clients.
We know that you are going through a stressful time in your life and the last thing you want is added stress. We have standardized our process to help make the intake process fast, easy, and as painless as possible.

We are organized and provide clear instructions.
It’s important that our clients are well-informed and they have a clear understanding of what needs to be done and what we need from them. We also make sure they know what to expect when working with us. Good organization is important when you want to get through the intake process efficiently. We keep track of what has been done and what still needs to be accomplished.

We use the newest technology.
Using technology to our benefit allows us to communicate with our clients in many different ways and it helps us to streamline the intake process as well. Not only does this help with our efficiency, it’s also cost saving, which we love to pass on to our clients.

We are always improving our process.
We always take a step back and analyze our process so we can find ways to improve the intake process over time. We put an emphasis on retooling and we make sure our document templates are up to date and are the best possible version. We focus on retooling at least once or twice a year because it is important to us. We want to assure our clients that they are getting the most out of their time.

We aren’t afraid to try new things.
It may be as simple as moving a desk or installing new software, but we will look at our practice and see how we can do more and do it more efficiently.  We are always open to new ideas and improvements. If something doesn’t work with our practice or it doesn’t help us with efficiency, then we simply change our method again. As times change, it’s important to adapt and to change with them.

By constantly improving our processes and increasing our efficiency, we are able to spend more time on what truly matters. Our clients. Our goal at O’Donnell Law Center is to take the burden off of your shoulders and place it onto ours. 


We Carry Your Burden ~ You Carry On With Life.


Disclaimer: No attorney-client relationship is created by the publication of this blog.


The choice of a lawyer is an important decision and should not be based solely on advertising.

Phone: (573) 552-0317

O'Donnell Law Center, LLC
1026 Palisades Blvd. Suite 3

Osage Beach, MO  65065

Friday, October 6, 2017

Relational vs. Transactional

Forming strong relationships is an essential component to success. At O’Donnell Law Center, we believe that forming relationships with our clients is an important part of the process. Many law offices and attorneys focus on getting the facts and only the facts. They aren’t necessarily concerned with forming relationships with their clients. At O’Donnell Law Center, we are focused on creating relationships with our clients first.


A Great Foundation


It’s important to us at O’Donnell Law Center to create a great foundation and that starts with a great personal relationship. We like to spend the first few minutes of the meeting focused on the client, not the problem they may be dealing with. We ask questions to really learn more about the client and to really get to know them. We want our clients to know that they are important to us and they aren’t just another case. At O’Donnell Law center we prefer to be more relational vs. transactional. While we know you come to us to help with your legal troubles, we want to focus on you as a human being and help you on a personal level.

Building Strong Relationships


Treat others the way you want to be treated.
This is one of the simplest of tasks, but it is often forgotten. When we engage with our clients, we try to put ourselves in their shoes and provide the same level of service and respect we would want.

Remember that your customers are people, not numbers.
We like to take a personal interest in our clients and we believe it creates a great foundation. When you’re dealing with legal issues, the last thing you want to feel like is just another number or legal case.

Honesty is key.
We like to be upfront and honest with our clients. From legal fees to the process, we like to keep our clients in the know and up to date on everything that is happening.

Our Mission


At O’Donnell Law Center, our lives revolve around a single statement:
We carry your burden ~ You carry on with life

Sometimes life can get messy. You can’t predict when you’re going to hit a bump in the road. When you’re dealing with an unexpected challenge, O’Donnell Law Center will be there to lift the burden off of your shoulders and place it on ours.

Here at O’Donnell Law Center, our relationships with our clients is a priority for us. We aren’t just another law firm that treats you like another legal case. It’s important that our clients know that we care about their well-being and we are here for them every step of the way. 

We Carry Your Burden ~ You Carry On With Life.


Disclaimer: No attorney-client relationship is created by the publication of this blog.


The choice of a lawyer is an important decision and should not be based solely on advertising.

Phone: (573) 552-0317

O'Donnell Law Center, LLC
1026 Palisades Blvd. Suite 3


Osage Beach, MO  65065

Friday, September 29, 2017

What to Wear: Court Edition

In last weeks’ blog, we talked about the types of clothing that should not be worn to court. This week, we are going to discuss what you should wear to court. We know it’s a scary and unknown time and O’Donnell Law Center wants to help make your experience as stress-free as possible. By having a guide of how to dress for court, that’s one less thing you have to worry about. When you go to court, you want to present the best image you can. First impressions count. Check out our suggestions below!


Dress for Success

Dress as if you are going for an important job interview. This is a great rule of thumb to follow. If you’re questioning whether or not you should wear something, then don’t wear it. You also want to feel comfortable and confident in what you are wearing.

Wear Comfortable, Fitted Clothing


Wear properly fitting clothing, don't wear anything too loose or too tight. For guys, tucking in your shirt and wearing a belt will help present the best image. Ladies, if you choose to wear a dress or skirt, it needs to be the appropriate length. We suggest keeping your attire clean and simple.

No Casual or Beach Clothing


You should not wear sandals (especially flip-flops), shorts and t-shirts to court. While you may be comfortable in these types of clothing, they do not belong in the courthouse. Most courtrooms will not let you in if you are wearing shorts.

No Hats


You can wear a hat outside the courthouse, but once you enter, you must remove it. 

Be Sufficiently Groomed

Make sure your hair is brushed and for guys with facial hair, it should be nicely groomed and trimmed. Good hygiene, including clean hands and fingernails, will ensure your best appearance.  Cologne, aftershave, and perfume are not needed.

Tattoos and Piercings 


While they are great expressions of your individuality and your unique personality, they can be distracting in court. It’s best to keep it more conservative in the courtroom. So whenever possible, cover tattoos and remove piercings. 

Avoid Excessive Jewelry


In the courtroom, less is more. You should keep the jewelry to a minimum.   

When in court, it’s important to make sure you are giving the right impression.  By following these tips provided by O’Donnell Law Center, you will be more prepared for court. Everything we do is intended to take the burden off of your shoulders and place it on ours.   
                     
We Carry Your Burden ~ You Carry On With Life.


Disclaimer: No attorney-client relationship is created by the publication of this blog.


The choice of a lawyer is an important decision and should not be based solely on advertising.

Phone: (573) 552-0317

O'Donnell Law Center, LLC
1026 Palisades Blvd. Suite 3

Osage Beach, MO  65065

Friday, September 22, 2017

What NOT To Wear: Court Edition

While we may not want to think so, we are often times judged on our appearance. One place your appearance is closely looked at, is in court. Therefore, looking your best and dressing appropriately is extremely important. When you dress correctly for court, you are showing that you not only respect the courtroom, but that you are taking this matter seriously. Whether you’re in court for a traffic ticket or for a more complicated matter, it’s important to dress appropriately. O’Donnell Law Center is here for you and wants to help you get the best result possible in your case. Because of this, we have put together some information about what you shouldn’t wear to court.


Whenever you are in court, you want to present the best image you can. You only have one chance to make a great first impression. When getting ready for court, a great rule to go by is to wear your “Sunday best”, or dress as if you are going to a job interview. It’s also important to dress how you want others to perceive you. There’s a certain time and place for everything and when it comes to court, it’s best to keep it simple. 

Here is a list of the types of clothing you should never wear when you go to court:
  • Shorts – regardless of where you live, most courts will not allow you to enter the courtroom if you are wearing shorts
  • Any sleeveless shirts 
  • A muscle shirt
  • Exercise clothes
  • Anything that shows too much skin
  • Sundress or strapless dress
  • Crop tops
  • Spaghetti straps
  • Anything low-cut or showing cleavage
  • Tight clothing
  • Skirts or dresses that are short – they should hit just above the knee
  • Leggings or tights
  • T-shirts – especially if they send the wrong message
  • Clothing that reveals your underwear
  • Shorts or cut-offs
  • Flip-flops – it’s best to stay away from all types of sandals
  • Athletic shoes
  • Open-toed shoes
  • “Flashy” jewelry
  • Hats of any kind
  • Sunglasses – unless medically prescribed

When you go to court, your audience is the Judge (or for some, the Judge and the jury). First impressions at court are crucial. Studies have shown that your appearance, regardless of how unfair it seems, greatly influences how others perceive you. At O’Donnell Law Center, we want you to be prepared if you ever have to go to court. Besides dressing appropriately, there are a few things that you should avoid bringing into the courtroom. This items include:
  • Chewing gum
  • Food
  • Drinks
  • Cell phones
  • Electronic devices
  • Recording devices (unless prior court approval is granted)
  • Hats and coats (if you wear these items, you should take them off before you step into the courtroom) 

Even if you do not say a single word in court, your attire and what you choose to wear can still speak volumes to a Judge and jury. If you are unsure of an article of clothing, then you should not wear it. At O’DonnellLaw Center, it’s important to us that you are prepared for court and that you feel confident. When we work with our clients, we make sure you know exactly what to expect when you go to court. 

We Carry Your Burden ~ You Carry On With Life.


Disclaimer: No attorney-client relationship is created by the publication of this blog.



The choice of a lawyer is an important decision and should not be based solely on advertising.

Phone: (573) 552-0317

O'Donnell Law Center, LLC
1026 Palisades Blvd. Suite 3
Osage Beach, MO  65065